WORLDOFPALETTE.com reserves the sole right to update or modify these policies at any time without prior notice. For this reason, we encourage you to review them every time you purchase products from us or use our web site.


To maintain your right to privacy while shopping with us is one of our biggest priorities. We, thus, only ask for the most necessary information that is required for us to complete your order or to contact you regarding its status. The information we collect includes your name, email address, shipping address and billing address. Apart from our team, this information is only shared with our associated courier partner that will be delivering your ordered items. Please be assured that we do not store your credit/debit card or online bank account information.

User Responsibility and Registration

If you use the website as registered user, you agree that you are competent to contract within the meaning of the Indian Contract Act, 1872.  PALETTE reserves the right to terminate your membership and refuse to provide you with access to the website if it is brought to its notice or if it is discovered that you are under the age of 18 years. You are solely responsible for maintaining the confidentiality of your user ID and password. You are responsible for all activities that occur under your user ID and password. You agree, inter-alia, to provide true, accurate, current and complete information about yourself as prompted by website registration form or provided by you as a visitor or user of a third party site through which you access the website.

As a condition of purchase, the site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences.


The price of our merchandise as mentioned on WORLDOF PALETTE.com is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped to. PALETTE reserves the right to collect taxes and/or such other levy/ duty/ surcharge that it may have to incur in addition to the normal taxes it may have to pay. We may also charge delivery charges which may include postal charges / shipment charges etc. that may be applicable for your country/region.

Loss in transit

We shall make all endeavors to deliver defect free products. PALETTE does not take title to any returned items purchased by the user unless the item is received by our studio. Any item purchased on our website does not qualify for any return, unless the product delivered is damaged or has manufacturing defects, upon which it is eligible for an exchange. The defective and/or damaged goods so received shall be communicated to PALETTE within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for exchange even in case the said product has been wrongly delivered.

Product Description

Products displayed on the site attempt to be as accurate as possible. However, PALETTE does not warrant that product descriptions or other content is wholly accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to contact us within 48 hours of receipt.

Product Pricing

The prices displayed on our website may differ from prices that are available on other portals/stores. Further the prices displayed in our catalogues are quotes, which may vary from country to country for the same product. Prices shown on the website both for India and in other countries are subject to change without prior notice. These prices only reflect the MRP and are inclusive of all local taxes.

Inaccuracy Disclaimer

From time to time there may be information on our website or in our catalogue that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. PALETTE reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

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